Key Responsibilities:
Identify training and development needs through job analysis, performance appraisals, and regular consultation with line managers and department heads.
Design, develop, and deliver effective training programs tailored to various facility management roles, including housekeeping, maintenance, security, and technical services.
Create learning materials such as manuals and presentations to support training initiatives.
Conduct onboarding programs for current facility staff to ensure proper orientation to company policies, safety standards, and job-specific requirements.
Implement training schedules and ensure timely delivery of sessions, both online and in-person, across multiple locations.
Evaluate the effectiveness of training programs through assessments, feedback,



and performance tracking to ensure knowledge retention and skill application.
Monitor and ensure compliance with legal, safety, and quality standards across all training activities.
Collaborate with vendors or external trainers when specialized training is required.
Maintain accurate training records, certifications, and documentation for audit and reporting purposes.
Plan & Optimize trainer utilization for effective execution of training calendars across client sites
Assess Trainer performance and training delivery to meet client expectations and standards
Self and team development

📌 Senior Manager Learning & Development Bengaluru (India)
🏢 ISS India
📍 India