07 Aug
|
NJ Mutual Fund
|
Mumbai
07 Aug
NJ Mutual Fund
Mumbai
We are looking for a highly skilled and experienced Customer Service professional to join our team at NJ AMC. The ideal candidate will have a strong background in customer service, with excellent communication and problem-solving skills.
Roles and Responsibility
Handle customer inquiries and resolve issues professionally and courteously.
Provide exceptional customer service through various channels, including phone, email, and chat.
Resolve complaints and concerns in a timely and effective manner.
Collaborate with internal teams to improve overall customer experience.
Develop and maintain a thorough understanding of products and services.
Identify opportunities to upsell and cross-sell products or services.
Job Requirements
Proven experience in customer service, preferably in a similar industry.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work in a fast-paced workplace and handle multiple tasks simultaneously.
Robust analytical and critical thinking skills.
Proficient in using computer systems and software applications.
Ability to learn and adapt to new processes and procedures.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Service Professional Mumbai
🏢 NJ Mutual Fund
📍 Mumbai