About JustDeliveries

JustDeliveries is a tech-enabled logistics company organizing the $6 billion intracity logistics market for the F&B; sector. Over the past three years, the company has grown at a 125% CAGR while building a plug-and-play logistics infrastructure network that enables food brands to scale across cities. JustDeliveries has been certified as a Excellent Place to Work and was awarded Startup of the Year at the GSA South Asia Regional Competition.

Role Overview

We are looking for an Account Manager to manage day-to-day logistics operations for assigned customer accounts and ensure smooth, reliable execution of deliveries. This is a high-ownership, client-facing operations role critical to keeping our F&B; partners running smoothly across cities.

Key Responsibilities

Customer Account Management
Manage daily operations for assigned customer accounts
Maintain a digital MIS of daily operations

Operations Coordination
Coordinate with vendors for vehicle deployment
Oversee daily client operations end-to-end
Onboard every client onto JustDeliveries' digital platform

SLA Management




Ensure service reliability and on-time delivery performance

Issue Resolution
Resolve operational issues and customer escalations within 24 hours

Key Performance Indicators (KPIs)
SLA adherence
On-time delivery performance
Customer satisfaction
Issue resolution time

Experience & Skills Required
36 years of experience in logistics operations or client account management
Robust coordination and problem-solving skills
Comfortable working with data/MIS and digital platforms
Ability to manage multiple stakeholders (clients, vendors, internal teams) simultaneously

Why Join JustDeliveries?
High-growth startup (125% CAGR over 3 years)
Certified Excellent Place to Work
Awarded Startup of the Year GSA South Asia Regional Competition
Ownership-driven role with direct client impact

Preferred Background

First Priority: Candidates currently working in operations or account management roles at logistics companies

Second Priority: Candidates with similar experience at Delhivery, Shadowfax, Loadshare, Ecom Express, or Porter

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