Looking to onboard a skilled Team Leader- Operations with 2 to 7 years of experience to join our team in Bengaluru. The ideal candidate will have a robust background in operations management and excellent leadership skills.

Roles and Responsibility
Manage and oversee the implementation of short-term activities within the team.
Supervise less experienced professionals, providing professional expertise and taking responsibility for the end-product.
Act as a liaison between customers, production, and distribution departments related to specific customer orders.
Provide technical and non-technical customer support via phone, online chat, or text.
Analyze and resolve customer issues typically performed in an office environment.




Ensure compliance with company policies and procedures.

Job Requirements
Minimum 2 years of experience in operations management or a related field.
Strong knowledge of CRM/IT Enabled Services/BPO industry practices and trends.
Excellent communication and leadership skills are required.
Ability to work in a fast-paced setting and manage multiple tasks simultaneously.
Robust problem-solving and analytical skills are necessary.
Experience in managing a team of individual contributors is preferred.

📌 Team Leader Operations Mumbai
🏢 TP
📍 Mumbai