Handle customer inquiries via phone, email, or chat.
Resolve customer complaints and issues professionally and courteously.
Provide product information and solutions to customers.
Collaborate with internal teams to resolve complex customer issues.
Maintain accurate records of customer interactions and transactions.
Consistently meet or exceed performance metrics such as first call resolution rate and customer satisfaction scores.

Job Requirements
Minimum H.S pass qualification required.
Positive communication skill in English is essential.
Basic computer knowledge is necessary.
Ability to work in a team workplace and collaborate with colleagues.
Robust problem-solving skills and attention to detail are required.
Adaptability to changing situations and priorities is crucial.

Perks and Benefits
Fixed shift timing.
Weekly off.
Salary paid on time.
No bonds.
Training provided as per requirement.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Care Associate Kolkata (India)
🏢 RAIDMAX TECHNOLOGIES
📍 India