Your Role
Solid Communication Customer Service Skills
Freshers with excellent communication is required
Min graduation requirements must.

In this role you will play a key role in:
Must possess excellent written and oral communication, listening, and comprehension skills.
Stellar customer service skills and the ability to de-escalate customer frustration.
Superior problem-solving skills and the ability to work independently and objectively.
Dedication to the customer experience with the ability to build and maintain strong relationships.
Solid ability to manage multiple tasks and interactions while prioritizing requests and concerns.
Sound decision making.
Must be able to effectively adapt to accelerating changes.





For remote work a secure workspace and effective internet connectivity is necessary

For this role, the gross annual starting base salary is [X] [currency] (full-time). This covers base pay only; any bonuses, incentives, and advantages will be discussed later in the recruitment process. Candidates with additional experience or qualifications may receive a higher offer, determined by objective, gender-neutral criteria and consistent with our pay principles. If a collective labour agreement applies, we will explain the relevant pay terms at the interview stage. Note: We never ask for your current or previous salary during our hiring process.

📌 Voice Process Professional Kolkata (India)
🏢 Capgemini
📍 India