Roles and Responsibility
Handle customer inquiries and resolve issues professionally.
Provide exceptional customer service and ensure satisfaction.
Work effectively in a team to achieve common goals.
Maintain accurate records and reports of interactions.
Stay updated with product knowledge and industry trends.
Participate in training programs to enhance skills and performance.

Job Requirements
Excellent communication and interpersonal skills.
Ability to work in a agile and changing workplace.
Strong problem-solving and analytical skills.
Proficient in using computer applications and software.
Ability to adapt to current processes and procedures.
Strong attention to detail and organizational skills.
Undergraduate degree required.
SVAR 30, 20 WPM 85% Accuracy is preferred.

Additional Info

If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

📌 Technical Support Engineer Kolkata (India)
🏢 TP
📍 India