Amazon Listing & Account Management Executive (Amazon Seller Central)

Location

(Work From Office )

Experience

1–3 Years (Freshers with strong Amazon knowledge can also apply)

Job Summary

We are looking for an Amazon Listing & Account Management Executive who can manage end-to-end Seller Central operations including product listing, account health, sales growth, customer communication, return handling, and review management. Candidate should have strong expertise in Helium10 for product research and keyword strategy.

Key Responsibilities
Amazon Listing & Catalog Management
Create and manage Amazon product listings (India/USA if required)
Optimize listings: title, bullet points, descriptions, backend keywords
Upload & manage listings using:
Flat file / bulk upload
Variation creation (size/color/pack etc.)
Ensure compliance with Amazon policies and category guidelines

2) Account Management (Seller Central)
Manage daily operations on Seller Central
Monitor and maintain:
Account Health
Order Defect Rate (ODR)
Cancellation rate & late shipment rate
Coordinate with internal team/vendor for stock and dispatch updates

3) Sales & Customer Management
Handle customer queries/messages professionally
Manage customer issues related to:
product concerns




delivery delays
replacements/refunds

4) Return & Review Management
Handle Amazon returns, refunds, and replacement cases
Analyze return reasons and improve listing/product info
Manage negative reviews:
respond to reviews as per Amazon norms
coordinate for resolution/compensation if required
Work on improving rating and feedback score

5) Product Research & Keyword Research (Helium10)
Use Helium10 tools for:
Product research & competitor analysis
Keyword research (Cerebro / Magnet)
Listing optimization & keyword tracking
Suggest improvements to boost organic ranking & conversion

Required Skills
Robust knowledge of Amazon Seller Central
Good understanding of:
Listing creation, variations, A content basics
Amazon account health and policy compliance
Strong command on Helium10
Return handling customer support knowledge
Valuable communication skills (English Hindi preferred)

Qualification
Graduate (any stream)
MBA/Commerce preferred (optional)

Salary

As per experience incentives for performance (optional)

Job Type: Full time

Pay: ₹10,665.28 - ₹32,631.09 per month

Work Location: In person

📌 Amazon Listing Executive Noida
🏢 Delberto Ecom
📍 Noida