Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Epic Systems Valuable to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a agile service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high-quality support to users and stakeholders.

Roles & Responsibilities:
Expected to be an SME.




Collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Facilitate knowledge sharing sessions to enhance team capabilities.
Monitor system performance and proactively address potential issues.

Professional & Technical Skills:
Must To Have Skills: Proficiency in EPIC Systems.
Must To Have: Ambulatory
Solid analytical and problem-solving skills.
Experience with incident management and resolution processes.
Familiarity with software development life cycle methodologies.
Ability to work collaboratively in a team-oriented environment.

Additional Information
The candidate should have minimum 7.5 years of experience in EPIC Systems.
This position is based in Chennai.
A 15 years full time education is required.

📌 Application Support Engineer Chennai
🏢 Accenture
📍 Chennai