Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a energetic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Site Reliability Engineering Positive to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous vigilance and dynamic problem-solving to maintain system reliability and support business continuity in a fast-paced environment.

Roles & Responsibilities: Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.





Collaborate with cross-functional teams to ensure timely resolution of incidents and minimize system downtime.

Document findings and solutions clearly to support knowledge sharing and future troubleshooting efforts.

Assist in the development and implementation of process improvements to enhance system stability and performance.

Support junior team members by sharing knowledge and providing guidance on troubleshooting techniques.

Skilled & Technical Skills: Must To Have Skills: Proficiency in Site Reliability Engineering.

Strong understanding of system monitoring and incident management practices.

Experience with automation tools to streamline operational tasks and improve efficiency.

Ability to analyze complex system logs and metrics to diagnose issues effectively.

Familiarity with cloud infrastructure and deployment environments.

Skilled in collaborating with development and operations teams to enhance system reliability.

Additional Information: The candidate should have minimum 2 years of experience in Site Reliability Engineering.

This position is based at our Bengaluru office.

A 15 years full time education is required.

📌 Application Support Engineer Bengaluru
🏢 Accenture in India
📍 Bengaluru