Manage all Clearing and Billing tasks, immediately escalate issues

Manage customer ledger (cash and credit note allocation, up-to-date information about disputes, write offs, reconciliation)

Ensure all SAP documents (invoices, credit and debit notes) are billed and delivered to customers

Monitor interfaces, resolve all interface and EDI related issues

Raise and respond to Internal Query Management ticket on time as appropriate in order to drive customer queries towards resolution (e.g. price, delivery, A&P;, rebate related deductions)

Manage relationship with STC Customer Experience Team

Maintain Desktop Training Procedures

Continuously support standardization and automation, system and process improvement initiatives

Actively promote the CARM (Sarbanes Oxley)/Control agenda

Support other STC processing activities (customer data, order entry, price and delivery credit note creation, customer spend, rebate processing)

Execute Anti-Money Laundering and OFAC checks as appropriate





Reporting (daily, weekly and monthly reports)

Any other tasks requested by line manager

Unallocated Cash

Ledger Quality – untexted, unreasoncoded items

Timely credit blocked order release according to market needs and 3PL order transfer timelines

Timely direct debit and outgoing payment runs according to market needs

SLAs

No hidden operational risks and issues

No control failures Essential High accuracy

Fluent English language skills – company language

Solid PC literacy, robust Excel skills Desirable Candidate should have AR Cash Applications Knowledge (Posting, Allocations, Outgoing Payment & Direct debit). College or university Degree Experience in a Finance / Accounts Receivable role

STC process knowledge and working experience

System skills (SAP Order to Cash knowledge)

📌 Analyst Bengaluru
🏢 Diageo
📍 Bengaluru