Responsible to achieve daily / weekly / monthly targets as specified by the BM.

2.Maintain & follow grooming standards as specified in the SOP Manual.

3.Adhere to Enquiry Management & Booking Process as specified in the SOP Manual

4.Responsible to handle enquiries through – Walk in, Telephonic, Email, City PSA & TravelAgents
Ensure that customer is provided with complete details pertaining to the product & cost
Responsible for relationship building and servicing the city PSA & TAs
To maintain query turnaround time as per SOP8. Initiate telesales calls for follow ups & closure of sales bookings
Responsible to coordinate with service team for post-sale process
Maintain Daily Sales Report
Responsible to maintain their enquiries in a database for future follow-ups and to regularlysend emails on recent offers
Responsible to maintain Customer Satisfaction levels @ min 95% during the entire customerinteraction
Adhere to company policy and systems
Ensure zero monetary losses by cancellation of liabilities and timely collections

Travel Sales, Leisure Sales, Holiday Sales, Itinery, Holiday Packages

📌 Assistant Sales Manager Gwalior
🏢 Thomas Cook India
📍 Gwalior