RCM AR Specialist

Work Location - Pune (Work from office)

Shift Timing - 7.30 PM to 4.30 AM
Robust customer service skills for client satisfaction and client AR health
answering client, patient and carrier calls; prompt return and follow-up to all interactions; prompt response to requests for information
Timely management of unpaid claims as assigned, through the use of the client s office management/administrator;
aging reports; correspondence; Clearinghouse and PM rejections; SharePoint reference/maintenance
Effectively handle complex payer denials; responsible to ensure that secondary claims are processed and paid
Monitoring and reconciliation of claims to include:
Held vouchers
Unbilled vouchers
Denial trends
Patient balance report
Credits and refunds
Manage and track information requests to client.




Answer and resolve all incoming calls and requests in a timely manner.
Complies with and enforces policies and procedures
Achieves goals set forth by RCM management regarding error-free work, transactions, processes, productivity and compliance requirements. Specific goals include 1,400 accounts worked per month
May act as partner for current hires to assist them in learning
Other duties as assigned

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📌 Rcm Ar Specialist Pune (India)
🏢 Allscripts(India) LLP, ultimately a subsidiary of Altera Digital Health Inc.,[Altera India]
📍 India