Key Responsibilities
Assist in creating and maintaining technical documentation, user manuals, and product guides.
Prepare SOPs, installation guides, troubleshooting documents, and FAQs.
Edit, proofread, and format technical content for clarity and consistency.
Collaborate with engineers, developers, and product teams to gather technical information.
Update existing documentation based on product changes and customer feedback.
Create screenshots, diagrams, flowcharts, and illustrations to support documentation.
Maintain document repositories and version control.
Ensure documentation follows company style guides and quality standards.
Support the preparation of release notes and training materials.
Assist in documentation reviews and quality assurance activities.
Required Skills
Technical Writing
Documentation
Content Editing & Proofreading
Excellent Written English
Microsoft Word, Excel & PowerPoint
Google Workspace
Basic Markdown
Research & Information Gathering
Attention to Detail
Communication Skills
Time Management
Organizational Skills
Analytical Thinking
Basic Knowledge of Software Development Lifecycle (SDLC) (Preferred).