ITOM & ITAM, IRM, Risk Management

Mandatory Certifications: CSA, CAD, IRM

Overview Hexaware requires a ServiceNow Technical Lead to oversee ServiceNow Platform of a prominent global company that makes extensive use of native and custom applications in ServiceNow. The ServiceNow Tech Lead provides vision and leadership in the architecture, design, and implementation of an cutting-edge and differentiated service management offering.
Work with the client to design and modify a cohesive framework of applications, integrations, data, security, SLAs, workflows, and processes in support of a global ServiceNow landscape spanning numerous instances.
Service Portal design, often in support of custom applications
Hands-on development experience of ServiceNow scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound
Very positive experience of REST and SOAP based integration, scripted REST and SOAP API creation
Implement ServiceNow in Domain separated instance




Provide support of custom applications development and migration
Support Virtual Agent configuration and development
Experience in ServiceNow Mobile app development
Worked on CSM, HRSD, GRC, ITBM modules
Advanced knowledge of CSDM & CMDB
Expert in working on Performance Analytics
Knowledge of GRC applications required. Knowledge of SecOps applications required.
Knowledge of integration Hub preferred
Excellent knowledge of ServiceNow Best Practices
Develop methodologies for consistent development, improvement, and deployment of designed solutions.
Configuration and Customization in Platform including forms, workflows, scripts, inbound email actions, SLAs and more.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Esm Tech Lead Pune
🏢 Hexaware Technologies
📍 Pune