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– Branch Manager Basic Information
Job Title: Branch Manager
Functional Title: Branch Manager
Grade: Sr. Manager / AVP
Management Band: Junior
Business Unit: Emerging Branch Banking
Division: Emerging Branch Banking
Location: PAN
Reporting To: Cluster Head
No. of Direct Reports: 4–5

Role Summary The role holder is responsible for achieving all branch-related targets. The individual must demonstrate solid knowledge of banking processes and regulatory requirements, ensuring compliance at all times. The incumbent is expected to deploy effective risk management mechanisms to minimize risk exposure while driving sustained revenue generation and liabilities mobilization at the branch level.

Key Responsibilities / Accountabilities
Strategy & P&L; Management
Maintain the Profit & Loss statement and Balance Sheet for the branch
Execute branch strategy aligned with overall Branch Banking strategy




Drive sustained revenue generation through cross-selling of TPP and related products
Mobilize liabilities through CASA portfolio growth
Superior and Consistent Customer Service
Ensure effective complaint management within defined TATs
Drive high customer service scores
Conduct customer engagement programs and marketing initiatives
Ensure effective CRM implementation by Sales, Relationship & BSI teams with periodic reviews
Strengthening Systems, Controls and Processes
Ensure upkeep of the branch and ATM; escalate issues when required
Liaise with internal teams for effective fraud management at the cluster level
Ensure compliance with bank policies and processes
Ensure timely submission of MIS reports
Ensure safety and security of bank and customer assets
Ensure audit deliverables (internal & external) are met as per prescribed norms

Sales Strategy,Leadership,Banking

📌 Branch Manager Bengaluru
🏢 Mopid
📍 Bengaluru