Role & responsibilities

Job Summary

We are looking for a skilled and dedicated CCTV Support Engineer to install, configure, maintain, and troubleshoot CCTV surveillance systems and related security equipment. The candidate should have technical knowledge of CCTV systems, networking, and customer support.

Key Responsibilities
Installation, configuration, and maintenance of CCTV cameras, DVRs, NVRs, and surveillance systems
Troubleshooting hardware and software issues related to CCTV systems
Monitor and ensure proper functioning of surveillance equipment
Configure IP cameras, remote viewing, and networking devices
Conduct routine preventive maintenance and system health checks
Provide onsite and remote technical support to clients
Coordinate with vendors and service providers when required
Prepare service reports and maintain installation/service records
Ensure timely resolution of customer complaints and technical issues
Support in cable laying, routing,



and device setup

Required Skills
Knowledge of CCTV systems, DVR/NVR configuration, and IP cameras
Basic understanding of networking concepts (LAN/WAN, IP addressing, routers, switches)
Ability to troubleshoot technical issues independently
Familiarity with access control and security systems is an added advantage
Valuable communication and customer-handling skills
Ability to work under pressure and meet deadlines

Preferred Qualifications
Experience with brands like Hikvision, CP Plus, Dahua, Bosch, etc.
Knowledge of structured cabling and networking
Field support experience preferred

Working Conditions
Field work and onsite client visits required
Adaptable working hours depending on project requirements

Preferred candidate profile

📌 Cctv Support Engineer Pune
🏢 Said Technologies
📍 Pune