Roles and Responsibilities:

Retail Operations & Sales:
Drive retail sales performance across all city outlets to meet revenue targets.
Monitor daily store operations to ensure high operational efficiency and customer service standards.
Ensure consistent brand presentation, merchandising, and service delivery across all locations.
Analyze sales data to identify trends, prospects, and areas for improvement.
Marketing & Brand Execution:
Localize and implement national marketing campaigns tailored to the city s consumer base.
Plan and execute city-specific marketing initiatives, partnerships, activations, and events.
Coordinate with digital and offline channels to increase brand engagement.
Build and maintain relationships with key local vendors, agencies, and influencers.

Customer Experience:
Ensure a consistent and superior customer experience across all retail touchpoints.
Collect and act on customer feedback to improve services and offerings.





Team Management:
Lead, train, and motivate a team of ASM/ store managers and retail staff.
Set explicit goals and KPIs for performance and ensure continuous development.

Reporting & Insights:
Provide timely reports on retail KPIs, marketing campaign performance, and city-level insights.
Offer strategic input to the central team on potential opportunities and challenges in the city.

Skills We are looking For:
5+ years of experience in retail and D2C marketing,
Strong understanding of the local market and customer behavior.
Excellent communication, leadership, and analytical skills.
Ability to work in a fast-paced, target-driven environment
Experience in launching current stores or market entry.
Prior experience with D2C startups or omnichannel brands.

📌 City Retail And Marketing Lead Bengaluru
🏢 Orchard Healthcare
📍 Bengaluru