We are looking for an experienced and polished CRM qualified with strong exposure to luxury real estate projects. The candidate must have in-depth knowledge of end-to-end CRM operations along with exceptional communication and client management skills.

Key Requirements:
Minimum 7+ years of experience in Real Estate CRM.
Mandatory experience in handling Luxury Real Estate projects.
Robust exposure to complete end-to-end CRM processes.
Excellent communication, presentation, and interpersonal skills.
Experience in handling HNI/UHNI clients professionally.
Strong coordination and stakeholder management abilities.

Roles & Responsibilities:
Handling complete post-sales CRM lifecycle from booking to possession.
Managing customer relationships and ensuring premium customer experience standards.
Handling collections follow-up, agreements, documentation, registrations, possession, and customer escalations.




Managing and resolving high-level customer concerns effectively and professionally.
Maintaining CRM MIS reports, customer databases, and process trackers.
Ensuring timely communication and seamless execution of all customer-related activities.
Driving customer satisfaction, retention, and service excellence for luxury clientele.

Desired Candidate Profile:
Strong understanding of luxury real estate customer handling and processes.
Excellent verbal and written communication skills.
Mature, polished, and highly professional personality.
Ability to manage demanding clients and high-value transactions efficiently.
Robust problem-solving and relationship management skills.

📌 Crm Executive Panvel (India)
🏢 Godrej Properties
📍 India