Airtel Hiring Customer Relationship Officer (CRO)

Location: Kolkata

Job Role

Customer Relationship Officer (Retail Store)

Qualification
Graduate (Mandatory)

Experience
Minimum 1 year of experience in Counter Sales / Retail Sales / Customer Service
Telecom or Retail experience preferred

Key Responsibilities
Attend and assist walk-in customers at the Airtel Store.
Promote and sell Airtel products such as Prepaid, Postpaid, Broadband, DTH, and Accessories.
Resolve customer queries and provide excellent customer service.
Complete KYC and documentation for current activations and upgrades.
Achieve monthly sales and customer satisfaction targets.
Maintain store cleanliness and ensure a positive customer experience.

Required Skills
Good communication and interpersonal skills.
Customer-focused attitude.
Basic computer knowledge.
Sales-oriented mindset.
Ability to work in a target-driven environment.

Salary
Best in Industry + Attractive Incentives

Job Type
Full time

Benefits
PF
ESI
Incentives
Growth opportunities Opportunities

Contact

Prabha Kumari

90072 16996

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