Job Responsibilities
Manage and update customer/candidate data in the CRM system.
Handle inbound and outbound calls professionally.
Follow up on leads, inquiries, and pending requirements.
Maintain accurate records of calls, conversations, and follow-up activities.
Update and manage daily dashboards and reports.
Track lead status and ensure timely follow-ups.
Coordinate with internal teams for smooth operations and timely closures.
Ensure data accuracy and proper documentation in the CRM platform.
Schedule meetings, interviews, and follow-up calls as required.
Required Skills
Valuable communication and interpersonal skills.
Basic knowledge of CRM software and data management.
Proficiency in MS Excel and Google Sheets.
Ability to manage dashboards and reports.
Robust follow-up and coordination skills.
Ability to work in a fast-paced environment and handle multiple tasks.
Qualification
Graduate or Undergraduate in any discipline.
Freshers and candidates with up to 2 years of experience are welcome to apply.