Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use up-to-date frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.

Must have skills : ServiceNow Customer Service Management (CSM) Good to have skills : NA Minimum 12 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Custom Software Engineer, a typical day involves designing and developing tailored software solutions that integrate seamlessly across various systems and applications. The role requires continuous collaboration with different teams to ensure that the software components are scalable and perform efficiently. The work environment embraces agile methodologies, allowing for iterative improvements and timely delivery of high-quality software that meets evolving business requirements.

This position demands creativity and adaptability to address complex challenges while maintaining alignment with organizational goals and user expectations.

Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.





Engage with multiple teams and contribute on key decisions.

Expected to provide solutions to problems that apply across multiple teams.

Lead the design and implementation of custom software components ensuring alignment with business objectives.

Facilitate knowledge sharing and mentoring within the team to foster qualified growth and technical excellence.

Coordinate cross-functional efforts to identify and resolve integration challenges effectively.

Professional & Technical Skills: Must To Have Skills: Proficiency in ServiceNow Customer Service Management (CSM).

Robust experience in software development lifecycle and agile methodologies.

Ability to design scalable and maintainable software architectures.

Experience with integration of software components across diverse platforms.

Skilled in troubleshooting and resolving complex technical issues.

Excellent communication skills to collaborate with multiple stakeholders.

Additional Information: The candidate should have minimum 12 years of experience in ServiceNow Customer Service Management (CSM).

This position is based at our Hyderabad office.

A 15 years full time education is required.

📌 Custom Software Engineer Hyderabad
🏢 Accenture in India
📍 Hyderabad