Role & responsibilities
Effective Handling of Calls.
Serves customers by providing relevant information.
Resolving internal service problems and escalating, if needed.
Providing proactive customer outreach.
Collecting and analyzing customer feedback.
Responding to customer reviews.
Developing and documenting knowledge into helpful content.
Assisting other officers for solving queries in case of excess queries.
Adhering to organizational process & policies.
Providing feedback on enhancement of systems and overall organization on time to time basis.

Skills Required
Valuable communication
Grasping power
Listening Skill
Product Knowledge
Computer Operating
Coordination

Job Type: Full time Pay:



Up to ₹25,000.00 per month

Benefits
Health insurance
Provident Fund

Ability to commute/relocate:
Udhana, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):
What is your expected salary?

Education:
Master's (Preferred)

Experience:
Customer support: 2 years (Preferred)

Language:
English (Preferred)

Location:
Udhana, Surat, Gujarat (Preferred)

Shift availability:
Day Shift (Preferred)

Work Location: In person

📌 Customer Care Executive Udhana (India)
🏢 NJ AMC
📍 India