Company: Porceko®

Job Title: Customer Care Executive

Workplace Type: On-site

Employment Type: Full-time

Location: Ahmedabad

Required Experience: 0–2 Years (Freshers Can Apply)

English Communication: Excellent Communication Skills Required

Pay: ₹20,000.00 - ₹25,000.00 per month About Us:

Engaged in the production of high-end porcelain slabs and tiles, Porceko® delivers quality porcelain surfaces that embody luxury branding in the architectural and interior sectors. With a bright vision and a growth-oriented mission, we aim to create strong and lasting relationships with our clients.

Key Responsibilities : Respond to customer inquiries via phone, email, chat, or other communication channels.

Resolve customer concerns in a professional and timely manner.

Provide accurate information about products and services.

Maintain records of customer interactions and follow-up activities.





Coordinate with internal departments to ensure prompt issue resolution.

Build solid relationships with customers by delivering quality service.

Ensure customer satisfaction while adhering to company policies and service standards.

Qualifications: Bachelor's degree in any discipline (preferred).

Freshers and candidates with up to 2 years of experience are welcome to apply.

Good communication and interpersonal skills.

Basic computer knowledge and proficiency in MS Office.

Solid problem-solving and organizational skills.

Ability to work effectively in a team workplace.

What We Offer : Competitive salary

Career growth prospects

Supportive and collaborative work environment Benefits:

Cell phone reimbursement

Paid sick time

Work Location: In person

📌 Customer Care Executive Ahmedabad
🏢 Porceko®
📍 Ahmedabad