Experience in lending, customer service, telesales, lead generation, or financial operations, preferably in a digital lending environment
Good understanding of loan application journeys and customer onboarding processes
Solid communication and interpersonal skills, with the ability to guide customers clearly through the application process
Ability to review customer applications, identify gaps, and coordinate for timely resolution.
Robust follow-up, persuasion, and problem-solving skills to engage customers who are stuck at different stages of the funnel
Attention to detail, skilled attitude, and ability to work within service level timelines
Fluent English is essential; familiarity with Canadian customer communication and lending terminology will be an added advantage
Candidate should be open to working in night shifts and rotational shifts

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits
Flexible schedule
Health insurance
Leave encashment
Provident Fund

Work Location: In person

📌 Customer Experience Specialist Night Shift Ahmedabad (India)
🏢 LENDITT INNOVATIONS u0026 TECHNOLOGIES PRIVATE
📍 India