Description We are seeking a motivated Customer Service Associate to join our team in India. The ideal candidate will be responsible for providing exceptional customer service and support to our clients, ensuring a positive experience with our products and services.

Responsibilities - Respond to USA customer inquiries via phone in a timely and skilled manner.
Resolve customer complaints and issues effectively while ensuring customer satisfaction.
Provide detailed information about products and services to customers.
Maintain accurate records of customer interactions and transactions.
Collaborate with other departments to ensure customer needs are met.




Follow up with customers to ensure their issues are resolved and they are satisfied with the service provided.

Skills and Qualifications - Excellent verbal and written communication skills in English and Hindi.
Robust problem-solving abilities and attention to detail.
Proficiency in using customer service software and CRM tools.
Ability to work in a fast-paced workplace and handle multiple tasks.
Robust interpersonal skills and a customer-centric mindset.
Basic knowledge of computer applications including MS Office., Spotlight - Cafeteria, Office cab/shuttle

📌 Customer Service Associate Mumbai
🏢 Riddhi Pramod Tulsyan (Proprietor Of Vibgyor Management Consultant)
📍 Mumbai