We are looking for a dynamic and customer-focused individual to join our team as a Customer Service Executive. The ideal candidate will be responsible for handling customer queries, providing accurate information, and ensuring a positive customer experience.

Responsibilities
Communicate with customers via phone, email, and chat.
Provide knowledgeable answers to questions about product, pricing, and availability.
Maintain customer records and update necessary information in the system.
Ensure high levels of customer satisfaction through excellent service.
Escalate complex issues to the concerned department when required.
Adhere to company policies and maintain quality standards.

Requirements
1+ year of customer service experience preferred (freshers with excellent communication skills can apply).
Solid verbal and written communication skills.
Positive problem-solving and interpersonal skills.
Ability to work in a fast-paced workplace.
Minimum 70% in 10th and 12th.

This job was posted by Sneha Gupta from Livekeeping.

📌 Customer Support Executive Noida
🏢 Livekeeping (An IndiaMART
📍 Noida