Role: Relationship Manager ob Type: Full time

Location: Mohali – Work From Office

About Noguilt:

Noguilt is a multi-brand wellness group dedicated to transforming lives through personalized diet, fitness, and lifestyle programs. Alongside its core services, the company operates a growing nutraceutical portfolio offering health-focused products such as teas, chocolates, proteins, GLP-1 capsules, and is expanding into injectable solutions. Backed by a team of qualified doctors, nutritionists, fitness experts, and behavioral coaches, Noguilt combines science-driven approaches with technology and empathetic support to deliver sustainable outcomes.

About the role:

We are looking for a Relationship Manager who can build and maintain solid, long-term relationships with customers while ensuring an excellent customer experience throughout their wellness journey. This role will be responsible for understanding customer needs, resolving concerns, driving engagement and retention, and coordinating with internal teams to ensure seamless service delivery.

Specifically, this role will involve:




Serving customer by providing service information and resolving service problems
Attracting potential customers by answering service questions
Maintaining customer records by updating clients information
Resolving service problems by clarifying the customer’s complaint, determining the cause of the problem, explaining the best solution to solve the problem and following up to ensure resolution
Contributing to team effort by accomplishing related results as needed

Ideal candidate will have:
Experience as a client relationship manager
Knowledge of customer relationship management (CRM) practices
Experience in sales or customer service is preferred
Problem-solving attitude
Excellent communication skills
Aptitude for fostering positive relationships
Teamwork and leadership skills
Customer-oriented mindset

Qualifications:
BSc/BA in Business Administration or similar field

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

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