Main Responsibilities
Experiences in working with Cisco routers, switches, firewalls devices.
Configure, manage, and troubleshoot Palo Alto Firewalls
Robust understanding on networking and security technologies, protocols.
In-depth understanding of TCP/IP, switching and routing protocols (BGP, OSPF etc.)
Experience with network diagnostic, troubleshooting, monitoring and analysis tools (e.g.,

SolarWinds network tools)
Perform network troubleshooting to isolate and diagnose common network problems and solve

complex problems.
Experience in network switching - VLANs, Trunks, Link Aggregation
Valuable understanding of networking - LAN - Wired & Wireless, WAN, DMZ, Internet, VPN &

Firewalls
Suggest improvements to network performance, capacity, and scalability.
IT service management (ITIL) processes familiarity (e.g., change, service request, problem,

incident)
Prepare and maintain LLD, steady state configuration document, and other relevant technical

documents.
Weekly and monthly report preparation and presentation.




Resourcefulness and problem-solving aptitude
Excellent communication skills

General Responsibilities
Maintain and update configuration documents.
Maintain assets and software license / subscriptions.
Vendor co-ordination and support
Maintain SLAs and do timely escalations.
Report all incident/service/change requests in helpdesk tool.
Provide after hour support in case of emergencies and occasional weekend maintenance

Qualification
Graduate or above
5+ years of total

Experience
CCNA Certification
Palo Alto (PCNSA /PCNSE) similar(Optional)

Skills
Excellent troubleshooting skills
Proven experience as Network engineer or similar role
Paloalto firewall experience.
Exceptional organizing and time-management skills
Very positive communication abilities
Routing, Switching, Firewall & Wireless network Configure, manage, and troubleshoot
Juniper, Cisco ASA,
Reporting

📌 Engineer – It Infra – Network Thrissur
🏢 Soffit Infrastructure Services (P
📍 Thrissur