Job Purpose To ensure & monitor the allocation of Airport resources at GNIAL to achieve effective operations leading to improve On Time Performance (OTP), effective emergency handling involving aircraft and other facilities as per Airport Emergency Plan & regulatory compliance and timely updating and dissemination of information to all stakeholders (external and internal) during the shift duties at the airport.

ORGANISATION CHART Head – Airside, AOCC & Slots Duty Manager AOCC Key Accountabilities Accountabilities Key Performance Indicators R esponsible for ensuring effective and optimum utilization of airport resources e.g. parking stands, boarding gates, check-in counters and baggage reclaim etc., based on the customer needs and during his/her shift duties.
No. of complaints.
On Time Performance of flights

Responsible for timely notification of any Emergencies at the airport as per laid down Airport Emergency Plan (AEP), Bomb Threat Contingency Plan (BTCP), Fire Strategy Plan and Aircraft Hijack Plan during the shift duties.
No. of Complaint/ observations reported
No of non-compliance

Ensure timely notification /implementation of adverse weather condition / warning e.g. Low Visibility procedures (LVP), thunderstorm etc. to all the Airlines, Ground handlers,



non-scheduled operators.
No. of delays reported in dissemination of information.
No. of feedback / observation on clarity of information

EXTERNAL INTERACTIONS
Airlines/Ground handlers: Interaction with airlines/ground handlers in terms of operational requirements.
Govt. agencies (CISF/ATC): Coordination for operational requirements.

INTERNAL INTERACTIONS Department Head, subordinates, peers outside the department.

FINANCIAL DIMENSIONS
N/A

Other Dimensions
To manage a team of 7 staff or more in shifts
Interaction with internal and external stakeholders.

Education Qualifications
Graduate / Post Graduate from reputed university
Proficient in MS Office especially in Excel, Word and Power point etc.
Proficient in using different software

Relevant Experience
Minimum 12 years of aviation experience in Operations

COMPETENCIES
Personal Effectiveness
Social Awareness
Entrepreneurship
Problem Solving & Analytical Thinking
Planning & Decision Making
Capability Building
Strategic Orientation
Stakeholder Focus
Networking
Execution & Results
Teamwork & Interpersonal influence

📌 Duty Manager Aocc Nagpur
🏢 GMR Group
📍 Nagpur