Description

Excederm Ai Limited is looking for a passionate Entry-Level Email And Chat Process skilled to join our innovative Sales department. In this role, you will have the opportunity to work remotely, handling email and chat processes to provide exceptional customer service and support. This is a full-time position offering flexibility and a collaborative environment. If you are eager to kickstart your career in the Information Services industry by delivering top-notch customer experiences, we would love to hear from you!

Responsibilities:
Respond to customer inquiries and issues via email and chat
Provide timely and accurate information to customers
Resolve customer complaints and escalate complex issues as needed




Ensure customer satisfaction through effective communication and problem-solving
Maintain a high level of professionalism and empathy in all customer interactions

Requirements:
Excellent written communication skills
Ability to multitask and prioritize in a quick-paced workplace
Customer-oriented mindset with a focus on delivering exceptional service
Strong problem-solving and decision-making abilities
Proficiency in using email and chat platforms
Previous experience in customer service or a related field is a plus

📌 Email And Chat Process Mumbai
🏢 Excederm AI
📍 Mumbai