BRANCH MANAGER - Branch Banking

KRAs:

Enhancement of deposit pool from customers.
Establishing standards and delivery of service.
Sale of non-deposit products. Cross selling targets progressively.
Sale of Mutual Fund and Insurance products.
Fee income.
Branch administration.
Regulatory compliance.
Manage productivity, morale of branch personnel
Overall responsible for break-even and P&L; of branch

EXPERIENCE:

Overall 10 years of Banking experience; out of which 3-4yrs in Retail Liabilities
Must have had Sales experience and exposure, preferably of Liabilities products
In-depth understanding of financial instruments, markets and macro - micro
economic processes




Ability to carry along all the units involved in the customer service cycle to ensure
customer DELIGHT
Liaising with product management team, marketing and other centers & verticals
for current product development, service enhancements and sales initiatives.

QUALIFICATIONS / QUALITIES:

MBA / CA/ CAIIB
Should have sales orientation
Leadership skills. (Though more tactical than strategic).
Thinker : Doer = 40:60

AGE:
28 - 38 years

THE ROLE:
REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION, COST
EFFICIENCY THROUGH PROCESS

📌 Branch Manager Thane
🏢 Kotak Mahindra Bank
📍 Thane