07 Aug
|
Signature Global
|
Gurugram
07 Aug
Signature Global
Gurugram
Roles and Responsibilities
Handle grievances and escalated customer concerns in a skilled manner, maintaining high levels of empathy and understanding.
Ensure timely closure of all customer complaints, including follow-up on outstanding issues.
Provide exceptional guest service by ensuring prompt resolution of customer complaints and issues.
Maintain accurate records of all interactions with customers, updating CRM systems accordingly.
Collaborate with internal teams to resolve complex customer issues efficiently.
📌 Guest Relations Gurugram
🏢 Signature Global
📍 Gurugram