Travlounge is looking for a professional, customer-focused Front Desk Executive to be the first point of contact for our guests. This role combines front office responsibilities with billing operations to ensure a smooth and pleasant customer experience.

The ideal candidate should possess excellent communication skills, basic computer knowledge, and the ability to manage customer interactions with confidence and professionalism.

Key Responsibilities
Welcome and assist customers in a courteous and professional manner
Handle customer billing and generate invoices accurately
Operate the billing/POS system efficiently
Respond to customer enquiries and provide information about Travlounge services
Coordinate with operational teams to ensure seamless customer service
Maintain accurate billing records and daily transaction reports
Handle cash and digital payment transactions as per company procedures
Maintain a clean, organized, and skilled front desk area
Support day-to-day front office operations as assigned

Requirements




Bachelor's degree in any discipline (preferred)
Basic computer knowledge is mandatory
Good communication and interpersonal skills
Customer-oriented attitude with a pleasant personality
Ability to multitask in a rapid-paced environment
Willingness to work in rotational shifts
Previous experience in reception, front office, hospitality, or billing is preferred but not mandatory

What We Offer
Professional and supportive work setting
Training and career development opportunities
Performance-based growth
Opportunity to work with a growing hospitality brand

Why Join Travlounge? At Travlounge, we believe that exceptional customer experiences begin at the front desk. If you enjoy interacting with people, delivering quality service, and being part of a dynamic team, we'd love to hear from you.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Front Desk Executive Palakkad
🏢 Travlounge
📍 Palakkad