Job Responsibilities
Welcome and assist patients and visitors in a courteous manner.
Manage patient registrations and appointment scheduling.
Answer phone calls and respond to enquiries professionally.
Coordinate with doctors, nurses, and other departments for smooth patient flow.
Maintain patient records and update hospital management software.
Handle billing, payments, and issue receipts when required.
Ensure the reception area remains clean, organized, and presentable.
Address patient concerns politely and escalate issues when necessary.
Perform other front office and administrative duties assigned by the management.

Eligibility
Bachelor's Degree in B.Com, BBA, MBA, or Hospital Management.
Age: 25 to 40 years.
2 to 3 years of experience in front office, hospital administration, or customer service is preferred.
Freshers with exceptional communication skills may also apply.

Required Skills




Excellent verbal and written communication skills in Malayalam and English.
Pleasant personality with a patient friendly attitude.
Robust interpersonal and customer service skills.
Good computer knowledge, including MS Office and email.
Ability to multitask and work in a quick paced healthcare environment.
Solid organizational and time management skills.
Attention to detail and professional appearance.

Preferred Experience
Experience in a hospital, clinic, diagnostic centre, or healthcare setting will be an added advantage.
Familiarity with hospital management software is preferred.

Pay: ₹8,000.00 - ₹20,000.00 per month

Language
Malayalam (Required)

Work Location: In person

📌 Front Office Executive Cum Admin Kakkanad
🏢 Dr. Anjana's ENT and Super Speciality Centre
📍 Kakkanad