Key Responsibilities:
Greet and welcome guests in a warm and skilled manner.
Handle check-in and check-out procedures efficiently.
Manage room reservations, cancellations, and modifications.
Answer phone calls, emails, and respond to guest inquiries promptly.
Provide information about hotel services, facilities, and local attractions.
Maintain accurate guest records using the hotel management system.
Handle guest complaints and escalate issues when necessary.
Coordinate with housekeeping and other departments to ensure room readiness.
Process payments, prepare bills, and maintain cash handling procedures.
Ensure the reception area is clean, organized, and presentable at all times.
Follow hotel policies, safety procedures, and service standards.
Job Types: Full time, Fresher
Pay: ₹13,000.00 - ₹18,000.00 per month
Advantages
Food provided
Work Location: In person
📌 Guest Service Associate Front Office Bengaluru
🏢 GreenPark Corporate office
📍 Bengaluru
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