Role & responsibilities
Responsible for maintaining and improving Customer PPM, Internal PPM, and Supplier Quality performance.
Handle customer complaints, coordinate corrective actions, and ensure timely closure using quality tools.
Support APQP, PPAP, Process Validation, and Current Product Development (NPD) quality activities.
Monitor process quality through SPC, Control Plans, Inspection Standards, and Process Audits.
Ensure adherence to IATF 16949, customer-specific requirements, and internal quality systems.
Conduct root cause analysis using 8D, Why-Why, and Fishbone techniques, and implement CAPA.
Drive supplier quality improvements through audits, performance monitoring, and corrective actions.
Coordinate with Production, Maintenance, and Tool Room teams to achieve zero-defect manufacturing.




Ensure quality compliance in Plastic Moulding, Painting, and Assembly processes.
Prepare quality reports, analyse trends, and support continuous improvement initiatives.

Preferred candidate profile
Customer Quality Management
Plastic Moulding & Painting Process Knowledge
APQP, PPAP, SPC, MSA, PFMEA, Control Plan
IATF 16949 & Automotive Core Tools
Customer Complaint Handling
Supplier Quality Management
Root Cause Analysis & Problem Solving
Process Audits & Quality Systems
Solid Communication & Customer Interaction Skills
Continuous Improvement & Team Coordination

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