Hotel Receptionist Job Profile

Job Title: Hotel Receptionist / Front Desk Executive

Main Responsibilities:
Welcome guests in a friendly and skilled manner.
Handle guest check-in and check-out procedures.
Manage room reservations, cancellations, and modifications.
Answer phone calls, emails, and guest inquiries.
Provide information about hotel services, local attractions, and transportation.
Process payments and maintain accurate billing records.
Coordinate with housekeeping and maintenance to ensure room readiness.
Handle guest complaints and resolve issues promptly.
Maintain front desk records and daily reports.
Ensure the reception area is clean and organized.

Required Skills
Hostwin Softwere is Must
Excellent communication and interpersonal skills.
Customer service orientation.




Basic computer knowledge and familiarity with hotel management software.
Ability to multitask and work under pressure.
Good problem-solving skills.
Qualified appearance and positive attitude.

Educational Qualification
Minimum: 10+2 (Higher Secondary).
Preferred: Diploma or Bachelor's degree in Hotel Management, Hospitality, or Tourism.

Growth opportunities A hotel receptionist can progress to roles such as:
Front Office Executive
Front Office Supervisor
Front Office Manager
Duty Manager
Hotel Operations Manager

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits
Cell phone reimbursement
Food provided
Internet reimbursement

Work Location: In person

📌 Hotel Receptionist Kharar (India)
🏢 Hotel Bella Vento
📍 India