Role & responsibilities
Required Skills
5+ years of Genesys development experience.
Hands-on experience with Genesys Cloud CX or Genesys Engage.
Solid understanding of IVR and call routing design.
Experience with REST APIs and web services.
Java, JavaScript, or Python development experience.
Working knowledge of SIP, VoIP, and telephony concepts.
SQL database experience.
Excellent troubleshooting and debugging skills.
Preferred candidate profile
📌 Genesys Developer Bengaluru
🏢 CGI
📍 Bengaluru