Skill required: Language Translation - Customer Service

Designation: Customer Service Associate

Qualifications: Any Graduation

Years of Experience: 1 to 3 years

Language - Ability: Portuguese - Advanced

What would you do
Work in a Order Management team and ensure the timelines are met with accuracy, having positive knowledge of Order management is preferred.
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Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.

What are we looking for
Ability to work well in a team
Ability to perform under pressure
Ability to meet deadlines
SAP knowledge is added advantage




OTB knowledge is preferred

Roles and Responsibilities:
In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
Your expected interactions are within your own team and direct supervisor
You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on recent assignments
The decisions that you make would impact your own work
You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
Please note that this role may require you to work in rotational shifts

Qualification Any Graduation

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