Manager - HRBP (BPO Operations) | Roles & Responsibilities Partner with Operations Leaders to drive HR strategies aligned with business goals.

Manage employee relations, grievance handling, and disciplinary cases.

Drive employee engagement, retention, and culture-building initiatives.

Analyze attrition trends and implement retention action plans.

Lead performance management, talent reviews, and succession planning.

Coach and support managers on people management and employee development.

Monitor HR metrics such as attrition, absenteeism, and engagement scores.

Collaborate with Talent Acquisition for workforce planning and critical hiring.

Ensure compliance with company policies, labor laws, and audit requirements.

Drive change management and organizational development initiatives.





Manage stakeholder relationships across Operations, Quality, Training, and Support functions.

Support business growth through effective people strategies and HR interventions.

Key Skills

HR Business Partnering (HRBP)

Employee Relations

Stakeholder Management

Attrition Management

Employee Engagement

Performance Management

Talent Management

Leadership Coaching

Conflict Resolution

HR Analytics & Reporting

Workforce Planning

Change Management

Labor Law Compliance

Organizational Development

Team Management

📌 Human Resources Manager Hyderabad (India)
🏢 TP
📍 India