Job Title: International Voice Process Executive Location: Vadodara Shift: US Shift Employment Type: Full-time Salary &

Perks CTC: Up to ₹2.6 LPA Night Shift Allowance: ₹92,000 per year (additional) Free Meals provided by the company Insurance: Employee Parents covered (no salary deduction) Fixed Week Off: Saturday & Sunday Work Mode: In office (Vadodara) About the Role We are hiring International Voice Process Executives for a global customer support process. This role is ideal for candidates who are confident communicators, customer-focused, and comfortable handling international clients over voice calls during US shift hours. You will be responsible for delivering high-quality customer support while maintaining professionalism, accuracy, and empathy in every interaction.

Key Responsibilities  Handle inbound and outbound international voice calls professionally.



 Understand customer queries and provide accurate solutions or information.  Ensure high levels of customer satisfaction through effective communication.  Maintain proper call documentation and records as per process guidelines.  Adhere to defined quality, compliance, and performance standards.  Work collaboratively with team leads and peers to improve service delivery.

Candidate

Requirements  Excellent English communication skills (verbal mandatory).  Solid customer service and interpersonal abilities.  Experience in an international voice process is preferred.  Ability to work confidently in US night shifts.  Willingness to work from office at Vadodara location

📌 International Voice Process Agent Vadodara
🏢 SMART LION
📍 Vadodara