Handle customer inquiries and resolve issues professionally and courteously.
Provide excellent customer service through various communication channels.
Resolve customer complaints and concerns in a timely and effective manner.
Collaborate with internal teams to improve overall customer satisfaction.
Maintain accurate records of customer interactions and transactions.
Identify opportunities to upsell and cross-sell products or services.

Job Requirements
Minimum 2 years of experience in customer service, preferably in the financial industry.
Robust knowledge of customer service principles and practices.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced setting and handle multiple tasks simultaneously.
Strong problem-solving and analytical skills.




Proficient in using computer systems and software applications.

About Company

Tata Capital Ltd is a leading financial institution that provides innovative solutions to its customers. We are committed to delivering exceptional customer service and building long-term relationships with our clients.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Executive Kanpur
🏢 Tata Capital
📍 Kanpur