Role Description
This is a full-time in office role located in Current Delhi for a Shift Manager/Ludhiana/Gurugram. The Shift Manager will be responsible for managing daily operations, supervising and training staff, ensuring compliance with health and safety regulations, monitoring inventory levels, and ensuring customer satisfaction.
Roles & Responsibilities:
Performs duties of the Team Member when necessary
Duties And Responsibilities
Maintains inventory
Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
Reviews restaurant results to identify successes and areas for improvement
Ensures that restaurant upholds operational and brand standards
Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
Provides coaching and feedback to Team Members to increase the restaurant team's capabilities.
Qualifications
Worked in the F&B; industry, especially QSR, Bakery, and Coffee Chains
Excellent communication and interpersonal skills
Ability to work in a rapid-paced environment
Strong problem-solving and decision-making skills
Ability to work flexible hours, including evenings and weekends
Bachelor's degree in Hospitality Management or related field is preferred.