Job Summary

The Training Specialist is responsible for delivering learning and development programs to reach stated business outcomes, on-time, and on-budget. You will demonstrate consistently high performance in both business and technical training skills. You will adjust both materials and training techniques to meet the performance needs of the trainees and the business. You are a trusted participant in training initiatives.

Location: Bangalore, India

Responsibilities
Conduct live classes (virtual or classroom) to internal customers (travel consultants up to and including managers and peers) with possible requirement to travel
Review training material, incorporating examples as needed and preparing for facilitation
Proactively use classroom management skills to address trainee concerns and use appropriate mechanisms to escalate
Measure and evaluate training effectiveness to both monitor trainee performance and identify and implement program improvements
Evaluate performance, of both current and existing personnel,



identifying additional learning opportunities or deficiencies in the current courses or approach
Review classroom, after-class performance and survey results, to identify prospects for adjustments for improved results (both self and course) for business outcome achievement

About you
Demonstrated competence in training delivery and consultation
Prior knowledge of GDS Sabre and GDS Amadeus
Expert, hands-on knowledge of all aspects of the travel reservation process and technology products
Positive understanding of the instructional design process (ADDIE)
Can work with a variety of SME levels to create materials
Excellent verbal and written communication skills in English

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Ind Training Specialist Ii Bengaluru (India)
🏢 BCD Travel
📍 India