Role Overview
We are seeking a highly experienced technical professional to manage and support IT infrastructure at the customer location. The role requires advanced (L3) expertise across virtualization, server administration, directory services, and cloud platforms, with the ability to ensure stability, security, and scalability in complex environments.

Key Responsibilities

Lead and manage IT infrastructure operations in office.

Administer and optimize Hyper-V virtual environments (L3).

Manage Windows Server infrastructure, including performance tuning and advanced troubleshooting (L3).

Oversee Active Directory administration, including domain services, group policies, and advanced configurations (L3).

Administer Entra ID (Azure Active Directory) for identity and access management (L3).

Configure and manage Intune for endpoint security, compliance, and device lifecycle management (L3).

Support and optimize both Windows and Linux platforms in a mixed workplace.

Ensure high availability, performance, and security across infrastructure.

Provide advanced troubleshooting,



root cause analysis, and technical leadership.

Collaborate with customer stakeholders and vendors to deliver reliable IT services.

Document processes, configurations, and best practices for knowledge sharing.

Qualifications & Skills

Bachelor's degree in Computer Science, IT, or related field.

6+ years of experience in IT infrastructure management.

Proven L3-level expertise in:

Active Directory

Windows Server

Virtualization (Hyper-V)

Entra ID (Azure AD)

Intune

Solid knowledge of virtualization, cloud administration, and hybrid environments.

Experience with both Windows and Linux platforms.

Excellent problem-solving, communication, and stakeholder management skills.

Ability to work independently and lead technical initiatives.

Deal Breaker Skill

Deskside Support

Mandatory Skills

Azure Active Directory

Windows Server (2019)

Microsoft Intune

Intune

📌 Technical Lead Active Directory Bengaluru
🏢 Happiest Minds Technologies
📍 Bengaluru