About The Opportunity A fast-expanding logistics & global trade enablement firm operating across South Asia and the Middle East, we empower SMEs and exporters with seamless cross-border supply chain solutions—from documentation and customs clearance to last-mile delivery and compliance. Our team thrives on solving complex logistical puzzles with speed, precision, and client-first service—helping businesses scale without friction.

Role & Responsibilities Manage end-to-end client accounts for domestic and international logistics, ensuring timely execution of shipments and documentation.

Coordinate with carriers, customs brokers, and internal ops to resolve delays, track consignments, and maintain SLA compliance.

Prepare and verify commercial invoices, packing lists, and regulatory forms for export/import compliance.

Proactively communicate shipment status, customs hold-ups, and cost implications to clients via email/phone/CRM.

Upsell value-added services (insurance, warehousing, duties & taxes advisory) to increase client retention and revenue.

Generate accurate billing,



resolve invoice discrepancies, and liaise with finance for timely collections.

Skills & Qualifications Must-Have Logistics documentation (AWB, BL, COO, E-Invoice)

Customs clearance procedures (Indian & GCC countries)

CRM software (Zoho, Salesforce, or similar)

MS Excel (VLOOKUP, pivot tables, data validation)

Freight forwarder coordination

Client communication & conflict resolution Preferred Experience with TMS or trade compliance platforms (e.g., Tradelink, EDI)

Basic knowledge of Incoterms® 2020

Exposure to air/ocean freight booking systems Advantages & Culture Highlights Structured growth opportunities path—from Account Executive to Key Account Manager

Performance-linked incentives + quarterly bonuses

Work with global clients, energetic team culture, and hands-on exposure to international trade Skills: basic,resolve,crm,compliance,freight,bonuses,air,booking systems,documentation

📌 Logistics Account Executive Gurugram (India)
🏢 Beyond Border Consultants
📍 India