Key Responsibilities1. Student Counselling & Admissions
Counsel prospective students and parents regarding courses, eligibility, career prospects, and admission procedures.
Convert enquiries into admissions by providing accurate and timely information.
Conduct follow-up calls with leads generated through online and offline marketing campaigns.
Maintain regular communication with prospective students until admission.
Telecalling
Handle inbound and outbound calls professionally.
Respond to WhatsApp, email, and social media enquiries.
Maintain daily calling records and follow-up reports.
Achieve admission targets through effective communication.
Administration
Manage daily office operations smoothly.
Maintain student records, attendance, fee records, and documentation.
Coordinate class schedules, batches, and student communication.
Prepare reports related to admissions and administrative activities.
Ensure proper maintenance of office files and records.
Customer Service
Resolve student and parent queries politely and professionally.
Maintain positive relationships with students throughout their academic journey.
Coordinate with faculty regarding student concerns and schedules.
CRM & Documentation
Update CRM/database with enquiry and admission details.
Maintain accurate records of leads, follow-ups, and admissions.
Prepare daily, weekly, and monthly reports for management.
Team Coordination
Coordinate with the marketing team regarding campaigns and leads.
Support management in organizing seminars, workshops, demo classes, and admission events.
Job Type: Full time Pay: ₹15,440.03 - ₹25,000.00 per month