Operations:
Manage day-to-day export and import shipment activities for international movements.
Coordinate with freight forwarders, customs brokers, carriers, suppliers, and internal stakeholders to ensure timely shipment execution.
Review shipping plans, commercial documents, and transportation requirements prior to dispatch.
Monitor shipment status, resolve transit and clearance issues, and communicate updates to stakeholders.
Maintain shipment records, tracking details, and logistics documentation in relevant systems.
Support urgent/critical shipments and escalation management to minimize business disruption.
- Trade Compliance
Ensure shipments comply with applicable import/export laws, customs regulations, sanctions requirements, and internal trade compliance procedures.
Review and validate shipping documentation such as commercial invoices, packing lists, certificates of origin, & MTCs.
Verify product classification data, country of origin information & valuation inputs.
Support screening requirements for customers, suppliers, countries, and end use where applicable.




Maintain audit-ready records for customs and trade compliance purposes.
Assist with responses to customs queries, documentation reviews, and post-shipment corrections.
Manage and coordinate responses to consultative letters, show cause notices, and other customs-related litigation matters received from customs authorities.
- Process Improvement
Identify recurring issues in documentation, classification, clearance, and transportation execution.
Drive continuous improvement actions to improve Safety, Quality, Delivery, and Cost.
Develop standard work, checklists, and operating procedures for shipment and compliance processes.
Support audits, internal reviews, and corrective/preventive actions related to trade and customs compliance.
- KPIs
On-time shipment clearance
Documentation accuracy rate
Number of shipment holds/delays
Customs query turnaround time
Compliance incident rate

📌 Manager 4pl Pune
🏢 SS supply chain solution
📍 Pune