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We seek an experienced and motivated individual to join our team as a Moderation Trainer. In this role, your main responsibilities are:
Conceptualize training materials based on data and research;
Create training strategies, initiatives, and materials;
Test and review created materials;
Maintain a database of all training materials;
Instruct employee training and onboarding;
Review employee performance and learning;
Conduct training classes on policy/product;
Responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues;

Job Requirement:
Proficient English (at least C1 level);
Excellent verbal and written communication skills in English, with the ability to express ideas clearly and concisely.
Bachelors degree in any related field;
At least 1-year experience in training within the BPO industry;
Training and coaching skill experience is a plus;
Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and Internet applications;
Ability to communicate clearly and concisely, both orally and in writing;




Knowledge of peoples learning patterns to design programs with excellent efficiency.

Perks:
Salary and Advantages
Attractive salary with performance bonus;
Full salary during probation;
Private health insurance;
Paid vacation days with an annual increase in the number;
Sick leave;
No dress code is required. We appreciate your true talent!
Continuous and skilled training to fully develop your potential;
Work closely with managers to promote services all over the world.
Working time:
5 shifts per week amounting to 48 hours, arranged by the company;
Able to work on shifts, weekends, and public holidays.

Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications for the Moderation Trainer role. Shortlisted candidates will be contacted for an interview to further discuss their suitability for the position.

📌 Moderation Trainer Bengali And English Speaking Kolkata Metropolitan Area
🏢 Gear
📍 Kolkata Metropolitan Area